Who do you know…?
I’m running a half day workshop next Friday and I wondered if you knew
someone that might like to attend?
I am specifically looking for people that…
- Are serious about increasing their sales
- Want “selling” to feel much easier
- Would like to have more repeat customers
…know someone that fits that criteria? So here’s what I’m doing…
Effective Selling Workshop
Pushy Selling’ is dead! These days we want to buy from people who take the
time to understand our needs and focus on us, not on their sales commission.
‘Selling by telling’ is no longer effective, asking good questions and focusing
on delivering value is the route to successful and enjoyable selling.
In this half day workshop we will show you how to:
- Ask great questions
- Listen to what your customers really want
- Communicate effectively and understand customer needs
- Leave customers feeling delighted and returning in future
- Not dread, but actually enjoy selling
*We’re so confident that you’ll increase your sales after attending this workshop that we are prepared to guarantee it! Follow the simple processes
for 3 months and you’ll see your sales increase by at least double the attendance fee, or we’ll refund the payment you made to attend.
This workshop will be held at Howbery Park near Wallingford, great facilities and plenty of free parking too. Refreshments will be provided.
When: Friday 27th July, 09:00 – 12:30
Where: Howbery Park, Benson Lane, Wallingford, Oxon OX10 8BA
Price: £95.00 +vat
Guarantee: Full money-back guarantee (see above)*
Rob Pickering
Get in touch today
Phone: 01183 400 351
CSR – Make a BIG difference in a small business
Filed under: Business Networking, Member Offers, Members News
CSR – Corporate Social Responsibility
This phrase usually makes you think of the ‘corporate businesses’ with BIG budgets and people assume it doesn’t apply to them!
It applies to all businesses, whatever size – we are all socially responsible for the well being of our community, staff, customers and environment. This doens’t have to mean big money but what it can do is help you:
- Retain & win customers
- Have a happy / motivated team
- Keep your head in front of your competition
- Have something to talk about to PR, press, newsletters, blogs, twitter, facebook, smoke signals and pigeon!
- Save money
- Provide access to funding and investors
This is to mention just a few of the positive, proactive benefits.
So what’s involved? Your time initially, but not as much as you may think – Like any good planning you do need to invest some time in building your CSR policies, but it doesn’t take too long.
Here are some tips on what you can easily think about:
- Open up your business to work experience pupils.
- Volunteer time for causes for you or your staff – It doesn’t need to be a lot. An hour a week to help a local school with reading?
- Skills training – ie CV writing / mock interviews training to unemployed / students.
- SKYPE – Have a Skype account and advertise it on your email – It could help save travel time and petrol costs.
- Look at your utility usage – Get a monitor and see if you can save power by switching off computers and equipment at the plug. Use energy efficient light bulbs. Turn the thermostat down. Set hot water at 60 degrees. Turn off radiators. Turn off lights – It all mounts up! – you will be amazed at the savings you could make. Up to 20% in some cases.
- Set up Pay Roll giving – it’s easy.
- Speak to a financial advisor about charitable trusts – It could save a fortune on inheritance tax etc – Martin Capel Smith can help you.
- Flexible working hours as an option to staff.
- If you have space – Offer a free meeting room facility to local community groups.
- A staff benefit programme to help them save money.
- Look into bike and transport schemes ie car sharing
- Recycle – It’s easy – but do you do it? Paper? Ink Cartridges? Packaging?
- Support local suppliers
- Pay on time – It’s important to you, so it is to others.
- Purchase sustainable / Recycled products
- If you are getting a new car – get the most eco friendly one you can afford.
Other things to consider:
- Best practice in employment matters and total compliance with employment legislation;
- Effective Diversity policies covering employment, supply chain management and customer relations;
- Preparation of anti-bribery policy including external verification of effectiveness;
- Waste and Packaging regulatory compliance and company recycling policy effectiveness;
- Health & Safety compliance.
How do I do it?
ACTION is what is required!
A – Assess – Asses the needs of your business, your personal motivations and local requirement
C – Commit – To a statement of what being a responsible business means to you. Make it achievable and have short medium and long term goals.
T – Tell – Don’t be shy, tell your staff, customers, potential customers, friends, family and stake holders.
I – Integrate – Across your business, identify the issues that effect your bottom line.
O – Organise – Like any good plan organisation is the key for maximum benefit. If you have staff that are involved make time to recognise and Thank!
N – Nurture – Involved your clients, supply chain, staff etc. People are always keen to get involved with positive activities, nurture them along with your plan and you will be rewarded. Measure and report back – feedback for us all is always great especially when it is positive.
TELL PEOPLE!
Website, newsletters, on the bottom of your emails, PR, press – what ever you can think of… Don’t be shy of your CSR policy – It will help you in the long run.
I hope this helps you. If you would like further information you are welcome to contact me Sharon Cook – Sharon@mymatesrates.co.uk 07738 736 987
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